Terms of Service

Effective Date: January 1, 2025

1. Introduction

Welcome to Tech Law Support Center. These Terms of Service ("Terms") govern your access to and use of IT legal services provided by Tech Law Support Center, located at Rämistrasse 101, 8092 Zurich, Switzerland (Business ID CHE-818.871.611). By engaging our services or using our website, you agree to these Terms.

2. Scope of Services

Tech Law Support Center offers specialized legal services in the field of information technology. Services may include contract drafting, compliance reviews, data protection advice, licensing guidance, and related consultations. Detailed descriptions of each service are available upon request.

3. Terms for Digital Materials

Our information products, such as digital guides, templates, and online courses, are licensed for individual use. Access is granted immediately upon confirmation of payment. If no digital content has been accessed or downloaded, you may request a refund within 7 days of purchase. After any access, all sales are final.

4. Terms for Physical Goods

For tangible materials, such as printed manuals or physical toolkits, buyers may send back unused items within 14 days of delivery. Items must be in their original packaging and condition. Once the package shows signs of use, no refunds will be issued.

5. Refund and Transfer Policy

Refund Requests: To request a refund, please use our contact form. Refunds, when approved, will be processed to the original payment account within 14 days of approval.

Service Transfers: If you are unable to attend a scheduled service event or consultation, you may transfer your booking to an alternative date subject to availability. All transfer requests must be submitted at least 5 business days before the scheduled date.

6. Non-Refundable Services

Custom projects, expedited engagements, and packages requiring advanced coordination are deemed non-refundable due to preparatory work and resource allocation. This ensures that advisor time and research efforts are compensated.

7. Amendments to Terms

Tech Law Support Center reserves the right to modify these Terms at any time. Changes will be posted on our website, and the latest version will carry the updated Effective Date.

8. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Tech Law Support Center
Rämistrasse 101, 8092 Zurich, Switzerland
Phone: +41762774158